This distance learning programme is applicable to a wide range of sectors and is designed to introduce learners to the skills and knowledge required to effectively carry out a customer service role. It is ideal for those who are entering the area of customer service for the first time. There are no predetermined scheduled classes on this course. Your action plan will be drawn up with your tutor.
Name: NCFE Cert L2 in Customer Service - Distance Learning Qualification title: Certificate in Principles of Customer Service (QCF) Qualification type: Other regulated/accredited qualification Assessment This course is distance learning. Your tutor will visit you either at your place of work or meet at Newbury College for the induction. Assessment is through the submission of three internally marked assignments, which are externally moderated by the awarding body. Each learner is required to provide a portfolio of evidence which demonstrates they have met the standards associated with each unit. Awarding NCFE Created 20160421 11:38:14 Updated 20160421 11:38:14
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NEWBURY COLLEGE
Further Education
info@newbury-college.ac.uk
01635 845000
http://www.newbury-college.ac.uk
Monks Lane Town: Newbury County:Berkshire
Title: Certificate in Principles of Customer Service (QCF) Qualification: Certificate in Principles of Customer Service (QCF) Classification: Business, Administration and Law