Foundation in Customer Services

UPDATED 20160405 10:30:14

This entry level programme gives learners the chance to gain a BTEC Certificate in Work Skills and plan a suitable career path with the help of friendly and supportive staff. While improving English, Maths and ICT skills, learners get the time to consider their options which might be to access further business and professional courses or to develop the skills employers want. The activities allow learners to build confidence, work independently and as part of a team. There are opportunities to meet and work with other learners who have similar aspirations. Learners will also work as a key player in a team on community and fundraising projects and take part in enrichment. Learners will spend one day a week in the business and professional studies department.

Course information

Name: Foundation in Customer Services Qualification title: Award in WorkSkills (QCF) Qualification type: Assessment Building a portfolio of work. Awarding Pearson Education Ltd (Formerly EDEXCEL) Created 20160405 10:30:14 Updated 20160405 10:30:14

Entry requirements

None

Provider

Henley College Coventry
Further Education
info@henley-cov.ac.uk
024 7662 6300
http://www.henley-cov.ac.uk

Address

Henley Mill Lane
Bell Green Town: Coventry County:West Midlands

Learning aims

Title: Award in WorkSkills (QCF) Qualification: Award in WorkSkills (QCF) Classification: Preparation for Life and Work

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