This is the hospitality industry's professional qualification for any member of staff responsible for supervising customer service in their organisation and contributing to the development and implementation of the customer service policy should achieve. This qualification is suitable for those already in employment as well as those wishing to enter the hospitality, leisure or retail sectors. It is suitable for anyone involved in dealing with customers or clients in any hospitality, catering, residential or leisure outlet who is in a supervisory role or has authority to take decisions relating to customer service.
Name: NVQ Diploma in Customer Service (QCF) Qualification title: NVQ Diploma in Customer Service (QCF) Qualification type: Assessment Continuous Assessment Awarding Pearson Education Ltd (Formerly EDEXCEL) Created 20151028 10:12:20 Updated 20151028 10:12:20
N/A Equipment required N/A
HIT TRAINING
info@hittraining.co.uk
0800 093 5892
http://www.hittraining.co.uk
24a Cecil Pashley Way
SHOREHAM AIRPORT
Town:
SHOREHAM-BY-SEA
County:WEST SUSSEX
Title: NVQ Diploma in Customer Service (QCF) Qualification: NVQ Diploma in Customer Service (QCF) Classification: Business, Administration and Law