Is this the right Apprenticeship for you? Ideally you should already have a Level 2 qualification in Customer Service if you wish to start on this Level 3 Apprenticeship. However this isn't compulsory because it's not a formal entry requirement. The qualification is well suited if you're working in a customer-oriented role and want to further develop your customer service knowledge.
Name: VTCT Level 3 Diploma in Customer Service (QCF) Qualification title: VTCT Level 3 Diploma in Customer Service (QCF) Qualification type: Apprenticeship Assessment Assessment is competence based and is conducted mainly in the workplace. Assessment methods include observation, assignments, oral questionning, tests and the production of a portfolio of evidence. Awarding - Created 20170202 10:14:27 Updated 20170202 10:14:27
No equipment is required - all products and resources wil be supplied by Dimensions Training Solutions Equipment required No equipment is required - all products and resources wil be supplied by Dimensions Training Solutions
DIMENSIONS TRAINING SOLUTIONS
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