This is a one year, full time course. On this course, you will complete five core units: Lead a team to improve customer service, Develop productive working relationships with colleagues, Provide leadership for your team, Contribute to the control of resources, Maintain the health, hygiene, safety and security of the working environment. You also choose a number of optional units from a wide range that includes: Supervise reception services, Provide learning opportunities for colleagues, Contribute to the development of a wine list, Contribute to promoting hospitality services and products. For a full list of units, download the qualification handbook from the additional documents section. Maths and English will be at the core of your study programme. For full details please visit http://www.lcwc.ac.uk/courses-careers/maths-english/
Name: Level 3 NVQ Diploma in Hospitality Supervision and Leadership Qualification title: NVQ Diploma in Hospitality Supervision and Leadership (QCF) Qualification type: Assessment Coursework Awarding City & Guilds of London Institute Created 20170131 14:51:19 Updated 20170131 14:51:19
Uniform Equipment required Uniform
LAKES COLLEGE WEST CUMBRIA
Further Education
info@lcwc.ac.uk
01946 839300
http://www.lcwc.ac.uk
HALLWOOD ROAD
LILLYHALL
Town:
WORKINGTON
County:CUMBRIA
Title: NVQ Diploma in Hospitality Supervision and Leadership (QCF) Qualification: NVQ Diploma in Hospitality Supervision and Leadership (QCF) Classification: Retail and Commercial Enterprise