Customer Service aims to meet the needs of learners who employed in a role in which they provide face to face, electronic and telephone advice or service to their client base. Get recognition for your ability to create a great customer-service experience with the level 3 Customer Service qualification. Having great customer service skills can help you move up in your career, no matter what area you're working in.
Name: Apprenticeships Advanced NVQ Diploma Customer Service Qualification title: Diploma in Customer Service (QCF) Qualification type: Apprenticeship Assessment Workplace assessment with supported techinacal knowledge, exams and continuous assessment Awarding City & Guilds of London Institute Created 20150610 09:45:07 Updated 20160118 15:08:41
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SHAW TRUST
skillsadminteam@shaw-trust.org.uk
0117 998 9110
http://www.shaw-trust.org.uk
SHAW TRUST
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Title: Diploma in Customer Service (QCF) Qualification: Diploma in Customer Service (QCF) Classification: Business, Administration and Law