This framework is to develop the knowledge and skills of any individual completing a service leadership role e.g. team leader. The framework is suitable for any aged individual who serves internal and external customers.
Name: Customer Service Advanced APP Qualification title: BTEC Diploma in Customer Service (QCF) Qualification type: Apprenticeship Assessment Portfolio based qualification - internally assessed Awarding Pearson Education Ltd (Formerly EDEXCEL) Created 20161209 14:17:08 Updated 20161209 14:17:08
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THE INTRAINING GROUP LIMITED
0114 289 8400
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722 Prince Of Wales Road Town: SHEFFIELD
Title: BTEC Diploma in Customer Service (QCF) Qualification: BTEC Diploma in Customer Service (QCF) Classification: Business, Administration and Law