"10 to 12 month programme. This qualification is aimed at individuals who are starting a career in a customer facing role. They are suitable for all age groups: for those who have just started a job, for those who are changing their career path and for those who want recognition of their skills and experience. These qualifications provide the foundation to progression in a range of different roles, which involve customer contact."
Name: Customer Service Intermediate Apprenticeship Qualification title: NVQ Certificate in Customer Service (QCF) Qualification type: Assessment You will be assessed in the workplace using several different methods including observation of practice, questioning and witness testimonies from senior staff. This is collected in a portfolio of evidence. Awarding Education Development International plc Created 20160601 13:17:43 Updated 20160601 13:17:43
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WEYMOUTH COLLEGE
Further Education
igs@weymouth.ac.uk
01305 761100
http://www.weymouth.ac.uk
Cranford Avenue Town: WEYMOUTH County:Dorset
Title: NVQ Certificate in Customer Service (QCF) Qualification: NVQ Certificate in Customer Service (QCF) Classification: Business, Administration and Law