Level 3 Certificate in Contact Centre Operations

UPDATED 20151214 09:47:43

Level 3 Certificate in Contact Centre Operations. A nationally recognised vocationally based programme of learning delivered in the workplace as part of an Apprenticeship Framework or as a standalone qualification. Assessed mainly through on-going course work assessment/assignments. Course length is anything between 12 months and 2 years dependent on ability and programme chosen.

Course information

Name: Level 3 Certificate in Contact Centre Operations Qualification title: Certificate in Contact Centre Operations (QCF) Qualification type: Assessment Continuous Assessment Awarding Skillsfirst Awards Ltd Created 20151214 09:47:43 Updated 20151214 09:47:43

Entry requirements

None Equipment required None

Provider

EQL SOLUTIONS LTD
directory@eqlsolutions.com
01928 703 971

Address

Unit 2 Cinnabar Court
6200 Daresbury Park Town: Daresbury County:Warrington

Learning aims

Title: Certificate in Contact Centre Operations (QCF) Qualification: Certificate in Contact Centre Operations (QCF) Classification: Business, Administration and Law

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