Level 2 NVQ Certificate in Customer Service (QCF) (C&G)

UPDATED 20151020 09:34:00

This nationally recognised C&G qualification proves you can deliver customer service to a required standard. Available as a level 2 certificate, the training is designed to teach you simply how to make the right impression with customers, get a better understanding of what your customers really want and build confidence in your ability

Course information

Name: Level 2 NVQ Certificate in Customer Service (QCF) (C&G) Qualification title: NVQ Certificate in Customer Service (QCF) Qualification type: Assessment As you do your learning, you'll collect a portfolio of work that shows you have the skills and knowledge that you need. Awarding City & Guilds of London Institute Created 20151020 09:34:00 Updated 20151020 09:34:00

Entry requirements

If you choose to learn at one of our centres then you can use our computers free of charge.  If you’d prefer not to learn at a centre then your computer will need to match certain specifications to run our courses.  To understand more about the different specifications your computer will need to run our courses, visit http://wwwlearndirect.com/help/techspecs/. Equipment required If you choose to learn at one of our centres then you can use our computers free of charge.  If you’d prefer not to learn at a centre then your computer will need to match certain specifications to run our courses.  To understand more about the different specifications your computer will need to run our courses, visit http://wwwlearndirect.com/help/techspecs/.

Provider

LEARNDIRECT LIMITED
0800 101 901
http://www.learndirect.com

Address

Dearing House
1 Young Street Town: Sheffield County:South Yorkshire

Learning aims

Title: NVQ Certificate in Customer Service (QCF) Qualification: NVQ Certificate in Customer Service (QCF) Classification: Business, Administration and Law

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