"The NVQ in Customer Service is your chance to learn new skills and gain a valuable qualification at the same time. You'll be able to choose what to learn, depending on the skills you already have and the ones you need to learn to do your job more effectively. From there, you can cover everything from dealing with angry customers to running a customer loyalty scheme. You can even cover topics on how to use customer complaints to improve the services you offer."
Name: NVQ Diploma in Customer Service (QCF) Qualification title: NVQ Diploma in Customer Service (QCF) Qualification type: Assessment "As you do your learning, you'll collect a portfolio of work that shows you have the skills and knowledge that you need. " Awarding City & Guilds of London Institute Created 20130904 09:34:58 Updated 20130904 09:34:58
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Title: NVQ Diploma in Customer Service (QCF) Qualification: NVQ Diploma in Customer Service (QCF) Classification: Business, Administration and Law