Customer Service Apprenticeship

UPDATED 20140624 11:43:46

The Customer Service Apprenticeship looks at key elements of customer service and develops individuals to the needs of a company. This Apprenticeship will teach learners how to deliver and plan great customer service to excel in a customer facing role. Learners will complete a either a Level 2 or level 3 NVQ and BTEC qualifications and if required a Level 1 or 2 Functional Skills qualfication in Maths and English

Course information

Name: Customer Service Apprenticeship Qualification title: NVQ Certificate in Customer Service (QCF) Qualification type: Assessment Awarding Pearson Education Ltd (Formerly EDEXCEL) Created 20130509 09:04:56 Updated 20140624 11:43:46

Entry requirements

None

Provider

PROFOUND SERVICES LIMITED
1915874570
http://www.profoundservices.com

Address

Profound House, 9 Fern Court
Bracken Hill Business Park Town: Peterlee County:Durham

Learning aims

Title: NVQ Certificate in Customer Service (QCF) Qualification: NVQ Certificate in Customer Service (QCF) Classification: Business, Administration and Law

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