The aim of this QCF is to provide employers in the public, private and not-for-profit sectors with a workforce that has high levels of customer service skills. By developing the knowledge and competencies required, Customer Service employees will be able to contribute to improved customer service delivery and increased customer satisfaction and attract new customers, improve customer loyalty and remain competitive and profitable in the private sector.
Name: Customer Service Level 3 Qualification title: NVQ Diploma in Customer Service (QCF) Qualification type: Assessment Learners will be assessed on the job during their working day. Awarding Pearson Education Ltd (Formerly EDEXCEL) Created 20121206 11:21:04 Updated 20150810 10:39:02
None
TIR TRAINING SERVICES LTD
denise.hartley@tirtraining.co.uk
01482 213 113
http://www.tirtraining.co.uk
WALTHAM HOUSE
RIVERVIEW ROAD
Town:
BEVERLEY
County:EAST RIDING OF YORKSHIRE
Title: NVQ Diploma in Customer Service (QCF) Qualification: NVQ Diploma in Customer Service (QCF) Classification: Business, Administration and Law