This qualification is designed for those working within a customer facing reception environment, providing customer service and administrative functions in the hospitality sector. The course aims to develop customer service skills relevant to the working environment while maintaining a high level of personal professionalism and front of house standards.
Name: Level 2 Apprenticeship in Front of House Reception Qualification title: NVQ Diploma in Front of House Reception (QCF) Qualification type: Assessment The qualification will be obtained by gathering evidence of the work you carry out , together with observations of your day to day duties and other practical methods of assessing your skills and knowledge. The Apprenticeship also covers work on Keys Skills such as Maths and English if required. Awarding City & Guilds of London Institute Created 20101221 05:18:57 Updated 20121001 03:33:41
You will be provided with all the equipment needed to complete the course. Equipment required You will be provided with all the equipment needed to complete the course.
Qube Learning
tellmemore@qube-learning.co.uk
01235 83 38 38
http://www.qube-learning.co.uk
7 Park Square
Milton Park
Town:
Abingdon
County:OXFORDSHIRE
Title: NVQ Diploma in Front of House Reception (QCF) Qualification: NVQ Diploma in Front of House Reception (QCF) Classification: Retail and Commercial Enterprise