Customer Service is a hot topic. As more and more business is transacted online or over the phone, the quality of customer service plays an increasingly important part. As an investment, customer service training brings the very highest returns. Customer loyalty can be improved, while internally, management and other staff gain a greater appreciation of organisational values and responsibilities, helping them work as a team to maintain and improve those values.
Name: Customer Service Level 2 Qualification title: NVQ in Customer Service Qualification type: Assessment Awarding Oxford Cambridge & RSA Examinations Created 20101028 03:45:00 Updated 20150724 13:45:23
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PROSPECT TRAINING SERVICES (GLOUCESTER) LTD
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Title: NVQ in Customer Service Qualification: NVQ in Customer Service Classification: Business, Administration and Law