A leading UK awarding body has created this knowledge-based qualification that introduces the key principles of customer service. This short course will not only give you an insight into customer interaction, but will also help you to contribute to the improvement of customer service throughout your organisation.
Name: Introductory Certificate in Customer Service Level 1 VRQ Qualification title: Introductory Certificate in Customer Service Qualification type: Assessment At the end of the course you will undertake a one-hour assessment. Awarding City & Guilds of London Institute Created 20101005 02:02:01 Updated 20150923 15:57:29
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WAKEFIELD COLLEGE
Further Education
courseinfo@wakefield.ac.uk
01924 789111
http://www.wakefield.ac.uk
Wakefield City Campus
Margaret Street
Town:
Wakefield
County:West Yorkshire
Title: Introductory Certificate in Customer Service Qualification: Introductory Certificate in Customer Service Classification: Business, Administration and Law