NVQ in Housekeeping Level 2

UPDATED 20150723 13:52:01

The City and Guilds Level 2 NVQ Diploma in Housekeeping qualification aims to expand on knowledge and skills of a room attendant, key maid or anyone in a similar role. It concentrates on communication skills within a team, health and safety requirements within different areas and customer service standards to be met.

Course information

Name: NVQ in Housekeeping Level 2 Qualification title: NVQ Diploma in Housekeeping (QCF) Qualification type: Assessment Structure To achieve the full qualification, learners must attain a minimum of 37 credits in total. This comprises of: - All of the mandatory units (9 credits). - The remaining 28 credits from Section A. Mandatory Units 101 – Maintain a safe, hygienic and secure working environment (3 credits) 104 – Work effectively as part of a hospitality team (3 credits) 264 – Cleaning and servicing a range of housekeeping areas (3 credits) Section A Optional Units 137 – Collect linen and make beds (3 credits) 138 – Clean windows from the inside (2 credits) 265 – Use of different chemicals and equipment in housekeeping (4 credits) 266 – Maintain housekeeping supplies (3 credits) 267 – Clean, maintain and protect hard floors (Asset Skills) (4 credits) 268 – Clean and maintain soft floors and furnishings (Asset Skills) (4 credits) 269 – Providing a linen service (3 credits) 270 – Carry out periodic room servicing and deep cleaning (3 credits) 201 – Give customers a positive impression of self and your organisation (ICS) (5 credits) 274 – Deal with customers across a language divide (ICS) (8 credits) 275 – Maintain customer service through effective handover (ICS) (4 credits) 666 – Employment rights and responsibilities in the hospitality, leisure, travel and tourism sector (2 credits) Awarding City & Guilds of London Institute Created 20100730 03:45:00 Updated 20150723 13:52:01

Entry requirements

None

Provider

STRAIGHT A TRAINING LIMITED
info@straighta.co.uk
01276 469020
http://www.straighta.co.uk

Address

Suite 2.14, Building Three
Riverside Way, Watchmoor Park Town: Camberley County:Surrey