Apprenticeships are a popular choice for young people aged 16-24* looking for on-the-job training and the opportunity to gain nationally recognised qualifications whilst earning a wage. Most of your training will be directly linked to the career you have chosen, gaining practical experience in the workplace, backed up by the benefits of attending college one day a week.As an apprentice in Customer Service you will develop your employability skills and gain valuable experience of a variety of routine business related activities. You will be working in an office environment where your duties could encompass many areas of office work such as post and written communications, telephone communications, customer enquiries, computer systems, paper filing systems, photocopying etc. Your exact duties will depend upon your employer.
Name: Customer Service - Intermediate Apprenticeship Qualification title: Non regulated provision, Level 1, Administration Qualification type: Assessment You will be continually assessed throughout your training. The assessments will take place in the college and in the workplace, plus you will take some external tests / examinations on key skills (if required). Your progress will be reviewed regularly and achievable targets set to ensure you complete your apprenticeship on time. Awarding Generic award - no awarding body Created 20170124 09:36:57 Updated 20170124 09:36:57
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Bournemouth & Poole College
Further Education
enquiries@thecollege.co.uk
01202 205205
http://www.thecollege.co.uk
Customer Enquiry Centre
North Road
Town:
Poole
County:Dorset
Title: Non regulated provision, Level 1, Administration Qualification: Non regulated provision, Level 1, Administration Classification: Business, Administration and Law