Will suit Apprentices who have some experience in any customer service focused role and are able to handle customer enquiries, such as call centres, front of house staff, receptionists. This programme will help Apprentices to improve their own skills and become more involved in making improvements to an organisation.
Name: Level 2 NVQ Cert in Customer Service Qualification title: NVQ Certificate in Customer Service (QCF) Qualification type: Assessment They are varied and carried out in centre and in placement via, assessments, written test papers, and observations of practical activities. Awarding City & Guilds of London Institute Created 20170119 14:19:42 Updated 20170119 14:19:42
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BL Training Limited
info@blhairdressing.co.uk
0191 261 9636
http://www.blhairdressing.co.uk
FIRST FLOOR
11 NELSON STREET
Town:
NEWCASTLE UPON TYNE
County:TYNE AND WEAR
Title: NVQ Certificate in Customer Service (QCF) Qualification: NVQ Certificate in Customer Service (QCF) Classification: Business, Administration and Law