Assessment will be undertaken through observation in the workplace, use of other assessment methods will be agreed on an individual needs and requirements. Level 3 is appropriate for those entering or in supervisory role.
Name: Diploma in Customer Service NVQ OCR Level 3 Qualification title: NVQ Diploma in Customer Service (QCF) Qualification type: Assessment Awarding Oxford Cambridge & RSA Examinations Created 20170119 11:41:37 Updated 20170119 11:41:37
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Kent Training and Apprenticeship Service / Kent Adult Education (Community Learning and Skills)
adult.education@kent.gov.uk
0845 606 5606
http://www.kent.gov.uk/adulted
Head Office
College Road
Town:
Sittingbourne
County:Kent
Title: NVQ Diploma in Customer Service (QCF) Qualification: NVQ Diploma in Customer Service (QCF) Classification: Business, Administration and Law