Level 3 Customer Service NVQ

UPDATED 20170116 17:28:00

This course consists of the following:    8 units, 2 are mandatory:        Understand customer service to improve service delivery      Know the rules to follow when developing customer service      6 are optional, which will be selected to reflect the job role.

Course information

Name: Level 3 Customer Service NVQ Qualification title: - Qualification type: NVQ and relevant components Assessment The assessment is in the form of:        Observation      Professional discussion      Witness statements      Questions and answers      Personal statements      Product evidence Awarding - Created 20170116 17:28:00 Updated 20170116 17:28:00

Entry requirements

None

Provider

NEW COLLEGE NOTTINGHAM
Further Education
enquiries@ncn.ac.uk
0115 9 100 100
http://www.ncn.ac.uk/

Address

Adams Building
Stoney Street, The Lace Market, Town: NOTTINGHAM County:Nottinghamshire

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