Level 2 - Customer Service

UPDATED 20170113 13:04:07

London Cactus College (LCC) has modern well equipped classrooms, online e-Learning & workplace trainers supporting your development as a customer facing staff member providing you with support to promoting brand reputation & industry best practice. As a Customer Service Operative apprentice you will: - Building confidence in face to face & telephone situations - Learning to communicate effectively - Understanding customers & handle confrontation positively - Develop problem solving, & organisation skills - Get high quality teaching by friendly, qualified industry experts - Receive flexible patterns of blended classroom, workplace & e-learning At LCC we offer free consultancy support to answer your questions about apprenticeships, call now for more information.

Course information

Name: Level 2 - Customer Service Qualification title: Young Apprenticeship/Apprenticeship at Level 2 Qualification type: Apprenticeship Assessment Practical assessment in the work environment including observations, questioning, reflective accounts, gathering work product, professional discussions and assignments. Awarding Pearson Education Ltd (Formerly EDEXCEL) Created 20170113 13:01:58 Updated 20170113 13:04:07

Entry requirements

n/a Equipment required n/a

Provider

LONDON CACTUS LIMITED
020 8381 1838

Address

Middlesex House 29-45 High Street Town: Edgware

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