to develop skills within a customer facing role within the hospitality industry the areas covered within this qualification are to maintain a safe hygienic and secure working environment. To work effectively as part of a hospitality team.give customers a positive impression of self and your organisation. Deal with communications as part of the reception function. Deal with arrival of customers. Deal with bookings. Prepare customer accounts and deal with departures.
Name: diploma in front house reception Qualification title: NVQ Diploma in Front of House Reception (QCF) Qualification type: Assessment interview with head of department Awarding City & Guilds of London Institute Created 20170113 12:27:39 Updated 20170114 10:41:21
none specific Equipment required none specific
Marson Garages (Wolstanton) Limited
Further Education
traceymarson@martectraining.co.uk
01782717272
http://www.martectraining.co.uk
Keele Road
Keele
Town:
Newcastle
County:Staffordshire
Title: NVQ Diploma in Front of House Reception (QCF) Qualification: NVQ Diploma in Front of House Reception (QCF) Classification: Retail and Commercial Enterprise