Level 3 - Customer Service

UPDATED 20170113 12:33:51

London Cactus College (LCC) has modern well equipped classrooms, online e-Learning & workplace trainers supporting your development as a customer service supervisors to provide you support & promote brand reputation & industry best practice. As a Customer Service Supervisor apprentice you will: - Building confidence in face to face & telephone situations - Learning to lead a customer facing team & communicate effectively - Understanding customers, problem resolution & handle confrontation positively - Get high quality teaching by friendly, qualified industry experts - Receive flexible patterns of blended Classroom, Workplace & E-learning At LCC we offer free consultancy support to answer your questions about apprenticeships, call now for more information

Course information

Name: Level 3 - Customer Service Qualification title: Advanced Apprenticeship at Level 3 Qualification type: Apprenticeship Assessment Practical assessment in the work environment including observations, questioning, reflective accounts, gathering work product, professional discussions and assignments. Awarding Pearson Education Ltd (Formerly EDEXCEL) Created 20170113 12:25:56 Updated 20170113 12:33:51

Entry requirements

n/a Equipment required n/a

Provider

LONDON CACTUS LIMITED
020 8381 1838

Address

Middlesex House 29-45 High Street Town: Edgware

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