Certificate in Customer Service level 2

UPDATED 20170111 14:36:40

he aim of the Level 2 Certificate in Customer Service is for you to understand how customer service is delivered and its effects on the customer's experience. This qualification is designed for those of you who have or will have direct contact with customers as part of your job role.

Course information

Name: Certificate in Customer Service level 2 Qualification title: Certificate in Customer Service (QCF) Qualification type: Assessment Awarding Skillsfirst Awards Ltd Created 20170111 14:34:28 Updated 20170111 14:36:40

Entry requirements

Laptop Equipment required Laptop

Provider

TRAINING EVENT SAFETY SOLUTIONS LTD
enquiries@thetessgroup.com
07939 075645

Address

28 Queensbridge Town: Northampton

Learning aims

Title: Certificate in Customer Service (QCF) Qualification: Certificate in Customer Service (QCF) Classification: Business, Administration and Law

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