You will develop knowledge within the following areas: - Organising and Delivering of customer service - Understanding the customer service environment - Understanding customers and customer retention - Resolving Customers' problems - Principles of Business - Managing personal and professional development
Name: Diploma in Customer Service Level 3 Qualification title: Diploma in Customer Service (QCF) Qualification type: Apprenticeship Assessment Awarding Oxford Cambridge & RSA Examinations Created 20170105 11:24:51 Updated 20170105 13:23:01
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MORGANS CONSULTANTS LIMITED
info@charliestrainingacademy.co.uk
01922 497136
http://www.charliestrainingacademy.co.uk
Dorchester Park
Commercial Road
Town:
Walsall
County:West Midlands
Title: Diploma in Customer Service (QCF) Qualification: Diploma in Customer Service (QCF) Classification: Business, Administration and Law