The main purpose of a retailer is to assist customers when they purchase products and services, which requires a good understanding of the stock being sold, the variety of ways customers can shop and the ability to process payments, for example, using a till. Retailers must be passionate about delivering a quality service that always aims to exceed customers’ expectations. Therefore, retailers enjoy direct contact with a wide range of people and are motivated by completing a sale and knowing a customer is happy with their purchase. They can work in a variety of shops and other retail establishments: small boutiques, large high street chains, supermarkets and well-known department stores are just some examples. More specialist retailers include funeral services, garden centres, delicatessens and people who work in remote environments for example in telephone, on-line and mail order retail. Regardless of the type of products and services being sold, a wide representation of employers from across the retail industry have defined this standard and agreed that the knowledge, skills and behaviours that apprentices must have to do their job are the same. This Apprenticeship is delivered over a minimum of 12 months and training will cover the knowledge, skills and behaviours specified in the Retailer Standard this will then be subject to an independent end assessment comprising an observation, professional discussion and knowledge test as specified in the assessment plan, the outcome will be graded as a Pass or Distinction
Name: Retailer Apprenticeship Qualification title: Retailer Qualification type: Apprenticeship Assessment This Apprenticeship is delivered over a minimum of 12 months and training will cover the knowledge, skills and behaviours specified in the Retailer Standard this will then be subject to an independent end point assessment comprising an observation, professional discussion and knowledge test as specified in the assessment plan, the outcome will be graded as a Pass or Distinction. We will use our Smart Assessor e-portfolio to record evidence required. Awarding - Created 20170101 10:01:50 Updated 20170101 10:06:56
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RM Training (UK) Limited
info@rmtraining.org
01322217072
http://www.rmtraining.org
7 Weston Chambers
Weston Road
Town:
Southend
County:Essex