Hospitality Supervision and Leadership - Level 3 Advanced Apprenticeship (City and Guilds)

UPDATED 20161220 11:57:32

The course duration is at least 18 months. To achieve the main qualification candidates must attain a minimum of 37 credits in total 23 credits are mandatory, these units are:Set objectives and provide support for team members Develop working relationships with colleagues Contribute to the control of resources Maintain the health hygiene, safety & security of the working environment Lead a team to improve customer service Optional units min of 14 credits from the following of which at least 0ne must be from section B. Section BSupervise food production operations Supervise functions Supervise food service Supervise drink service Supervise housekeeping services Supervise portering and concierge operations Supervise reception services Supervise reservations and booking services Section CContribute to the development of recipes and menus Supervise off-site delivery service Supervise cellar and drinks storage operations Manage the receipt, storage or dispatch of goods Supervise the wine store/ cellar and dispense counter Supervise vending service Supervise linen services Contribute to promoting hospitality products and services Support learning and development in own area of responsibility Supervise the use of technological equipment in hospitality services Supervise practices for handling payments Contribute to the development of a wine list Manage the environmental impact of work activities Contribute to the selection of staff for activities Ensure food safety practices are followed in the preparation and serving of food and drink Lead and manage meetings Monitor and solve customer service problems Improve the customer relationship

Course information

Name: Hospitality Supervision and Leadership - Level 3 Advanced Apprenticeship (City and Guilds) Qualification title: NVQ Diploma in Hospitality Supervision and Leadership (QCF) Qualification type: Assessment Awarding City & Guilds of London Institute Created 20161220 11:57:32 Updated 20161220 11:57:32

Entry requirements

None

Provider

BLACKPOOL AND THE FYLDE COLLEGE
Further Education
visitors@blackpool.ac.uk
01253 352352
http://www.blackpool.ac.uk

Address

Blackpool and the Fylde College
Ashfield Road Town: Blackpool County:Lancashire