Step Into Customer Service And Retail

UPDATED 20161213 14:18:41

A practical, interactive course for adults considering work in the customer service and retail sector. Learners will explore different types of jobs in the sector; identify the skills required and their own transferable skills; and find out about local employment opportunities and progression routes. Learners will gain an insight into working in the sector, including how to provide a high standard of customer service, to help them apply for work in the sector with confidence.

Course information

Name: Step Into Customer Service And Retail Qualification title: Non regulated SFA formula funded provision, Entry Level, Preparation for Work, 13 to 20 hrs, PW A Qualification type: Assessment Awarding Generic award - no awarding body Created 20161213 14:18:41 Updated 20161213 14:18:41

Entry requirements

None

Provider

Central Bedfordshire Council
Sandra.Ball@centralbedfordshire.gov.uk
3003006772
http://www.centralbedfordshire.gov.uk

Address

Priory House
Monks Walk Town: Shefford County:Beds

Learning aims

Title: Non regulated SFA formula funded provision, Entry Level, Preparation for Work, 13 to 20 hrs, PW A Qualification: Non regulated SFA formula funded provision, Entry Level, Preparation for Work, 13 to 20 hrs, PW A Classification: Preparation for Life and Work

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