This course will develop a range of skills and behaviours that support competence in a work related setting. This includes developing good communication skills, verbally and in writing. Supporting meetings and events. Manage diary systems and telephone systems. This qualification will also recognise existing skills. No prior knowledge is required however it is likely that candidates will be already employed or seeking work.
Name: BTEC Diploma in Customer Service Interim Apprenticeship Qualification title: BTEC Diploma in Customer Service (QCF) Qualification type: Apprenticeship Assessment Awarding Pearson Education Ltd (Formerly EDEXCEL) Created 20161124 12:21:45 Updated 20161124 12:21:45
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Academy Transformation Trust Further Education
adult.office@suttonacademy.attrust.org.uk
01623 441310
http://www.suttonacademy.attrust.org.uk
Sutton Community Academy
High Pavement
Town:
Sutton in Ashfield
County:Nottinghamshire
Title: BTEC Diploma in Customer Service (QCF) Qualification: BTEC Diploma in Customer Service (QCF) Classification: Business, Administration and Law