MIT Skills delivers in a number of locations across Surrey and London. We have highly qualified staff, modern IT classrooms and modern equipped workshops. This qualification gives learners the opportunity to develop the skills and knowledge needed to deliver customer service in a range of industries and contexts. Learners will understand what drives customer behaviour and what creates customer retention. Learners are also given the opportunity to explore excellence within customer service, dealing with more challenging scenarios such as complaints and stakeholder engagement.
Name: Level 3 Diploma in Customer Service Qualification title: Diploma in Customer Service (QCF) Qualification type: Apprenticeship Assessment Work based learning, portfolio and Exams Awarding NCFE Created 20161122 16:41:26 Updated 20170109 12:15:49
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M.I.T Skills Limited
enquiries@mitskills.com
0845 430 9009
http://mitskills.com
12-13 Camphill Hill Industrial Estate
Camphill Road
Town:
WEST BYFLEET
County:Surrey
Title: Qualification: Classification: