Customer service is a vital part of everybody's role when working in an organisation. Large or small, all businesses must recognise that the customer is king and an apprenticeship in customer service reflects this crucial role. You must have an employer to support you through your apprenticeship and give you time off work to attend college. Many people find their own job or are already employed but if not, college staff can help you find employment. The Apprenticeship will include: Knowledge based qualification . level 3, Competence based qualification . level 3, English . level 2, maths . level 2, Employee rights and responsibilities.
Name: L3 NVQ DIPLOMA IN CUSTOMER SERVICE (QCF) . Apprenticeship Qualification title: NVQ Diploma in Customer Service (QCF) Qualification type: Assessment At college and in the workplace. You will need to take exams for the technical certificate and Functional Skills elements of these Apprenticeships. Awarding Oxford Cambridge & RSA Examinations Created 20161116 09:57:25 Updated 20161116 09:57:25
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KIRKLEES COLLEGE
Further Education
info@kirkleescollege.ac.uk
01484 437070
http://http://www.kirkleescollege.ac.uk
Waterfront Quarter
Manchester Road
Town:
HUDDERSFIELD
County:KIRKLEES
Title: NVQ Diploma in Customer Service (QCF) Qualification: NVQ Diploma in Customer Service (QCF) Classification: Business, Administration and Law