The course will help you to understand the role of technical support in the workplace and help you develop the knowledge, understanding and skills necessary to undertake this role. The course is largely practical with lots of hands-on computer work such as: Customer support provision for the ICT professional; Networking principles; Maintain ICT equipment and systems; Install, configure and integrate networked hardware and software; ICT systems and network management; Business concepts; Creative problem solving; You will also study English and maths.
Name: IT - Technologies (Level 3) Qualification title: City and Guilds Level 3 Diploma in ICT Systems Support Qualification type: Other regulated/accredited qualification Assessment This course will be assessed by completing a number of practical assignments graded at Pass, Merit or Distinction. There are no external exams, except for Functional Skills. Awarding City and Guilds Created 20161110 15:34:51 Updated 20161110 15:34:51
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CENTRAL COLLEGE NOTTINGHAM
Further Education
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0115 914 6414
http://www.centralnottingham.ac.uk
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