If you have a passion for helping people and problem solving and enjoy working in a team, a career in customer service could be for you. Working in customer service can also give you many transferable skills that are valued by a range of employers and sectors which could allow you to progress your career in a wide range of sectors including sport and recreation, retail, hospitality, financial services and telecommunications. Excellent customer service is paramount to the success of any business to ensure the consumer has an excellent experience and repeat further transactions. This qualification teaches essential skills required for your staff to provide high level customer service. During this apprenticeship individuals will develop an understanding of the skills required for the management of customer service operations whether that's by offering advice, answering questions or handling complaints.
Name: Customer Service Apprenticeship - Level 3 Qualification title: - Qualification type: Apprenticeship Assessment Awarding PEARSON Created 20161108 09:13:34 Updated 20161108 09:13:34
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BURY COLLEGE
Further Education
information@burycollege.ac.uk
0161 280 8280
http://www.burycollege.ac.uk
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County:Greater Manchester