During this course, individuals will learn how to: apply the rules and organisational procedures, make customer service personal, go the extra mile in customer service, improve customer relationships and monitor and solve service problems.
Name: Customer Service APPRENTICESHIP at Level 2 Qualification title: Diploma in Customer Service (QCF) Qualification type: NVQ and relevant components Assessment You will be assessed in your workplace by an Assessor who will observe your practical skills in working with customers and confirm your knowleldge and understanding of good customer service. Awarding City & Guilds of London Institute Created 20161013 13:05:35 Updated 20161013 13:05:35
None Equipment required None
Coventry & Warwickshire Chamber of Commerce Training
enquiries@cw-chambertraining.co.uk
024 7623 1122
http://www.cw-chambertraining.co.uk
123 St Nicholas Street
Radford
Town:
Coventry
County:West Midlands
Title: Diploma in Customer Service (QCF) Qualification: Diploma in Customer Service (QCF) Classification: Business, Administration and Law