L2 Certificate in Principles of Customer Service - DL

UPDATED 20161003 08:38:45

This qualification provides the underpinning knowledge required by employees to work in a range of customer service roles. Learners will have essential knowledge of how to carry out tasks such as managing information and supporting events. For more information, please contact the Distance Learning Team on 0118 942 7040.

Course information

Name: L2 Certificate in Principles of Customer Service - DL Qualification title: Certificate in Principles of Customer Service (VRQ) Qualification type: Other regulated/accredited qualification Assessment Assessment will be through successful completion of the end-of-module assessments. These assessments will be tutor marked, internally moderated and then moderated by the awarding body. Awarding NCFE Created 20161003 08:38:45 Updated 20161003 08:38:45

Entry requirements

None

Provider

NEWBURY COLLEGE
Further Education
info@newbury-college.ac.uk
01635 845000
http://www.newbury-college.ac.uk

Address

Monks Lane Town: Newbury County:Berkshire

Learning aims

Title: Qualification: Classification:

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