The industry's recognised professional qualification for staff involved in front office and reception activities, dealing with arrivals and departures, customer enquiries and problems. The NVQ units cover all types of outlets, ranging from residential outlets, including hotels, hostels, guest houses, even leisure centres. You could progress from this qualification to a Hospitality Supervision and Leadership Diploma, if you get promoted to a supervisory role.
Name: IAO NVQ Level 2 Diploma in Front of House Reception Qualification title: NVQ Diploma in Front of House Reception (QCF) Qualification type: Assessment Awarding Innovate Awarding Created 20160929 17:33:04 Updated 20160929 17:33:04
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Title: NVQ Diploma in Front of House Reception (QCF) Qualification: NVQ Diploma in Front of House Reception (QCF) Classification: Retail and Commercial Enterprise