This qualification is suited to any member of staff working directly with customers. Candidates will need to demonstrate their good customer service skills, ability to deal with customer issues and building good relationships. Candidates will choose from the following routes: Generic, Reception, Upselling
Name: IAO Level 2 Diploma In Customer Service Qualification title: Diploma in Customer Service (QCF) Qualification type: Apprenticeship Assessment Awarding Innovate Awarding Created 20160929 17:33:04 Updated 20160929 17:33:04
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Lifetime Training
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Title: Diploma in Customer Service (QCF) Qualification: Diploma in Customer Service (QCF) Classification: Business, Administration and Law