The Level 3 Advanced Apprenticeship in Customer Service is aimed at supervisors or managers who analyse & develop processes that provide effective customer service delivery within an organisation. The apprenticeship includes functional skills Maths and English as well as advanced skills and knowledge of customer service. Further details are available on application.
Name: Customer Service Apprenticeship Level 3 Qualification title: Diploma in Customer Service (QCF) Qualification type: Apprenticeship Assessment Monthly Visits from a qualified assessor to obtain a variety of evidence including discussions,observations,exams and testimonies from work colleagues. Awarding City & Guilds of London Institute Created 20160929 11:32:18 Updated 20160929 11:32:18
Equipment provided within the workplace Equipment required Equipment provided within the workplace
NOVA TRAINING
david.bucknall@novatraining.co.uk
01902 366 278
http://www.novatraining.co.uk
STAFF SELECT
3 LOWER LICHFIELD STREET
Town:
WILLENHALL
County:WALSALL
Title: Diploma in Customer Service (QCF) Qualification: Diploma in Customer Service (QCF) Classification: Business, Administration and Law