The Level 2 Apprenticeship Diploma in Customer Service equips participants with the skills, knowledge and understanding of effective customer service. It will build practical skills to support a business environment delivery and enable participants to understand how its delivery and legislation affects customer expectations. The apprenticeship includes functional skills Maths and English as well as skills and knowledge of customer service. Further details are available on application.
Name: Customer Service Apprenticeship Level 2 Qualification title: Diploma in Customer Service (QCF) Qualification type: Apprenticeship Assessment Monthly Visits from a qualified assessor to obtain a variety of evidence including discussions,observations,exams and testimonies from work colleagues. Awarding City & Guilds of London Institute Created 20160929 11:32:18 Updated 20160929 11:32:18
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NOVA TRAINING
david.bucknall@novatraining.co.uk
01902 366 278
http://www.novatraining.co.uk
STAFF SELECT
3 LOWER LICHFIELD STREET
Town:
WILLENHALL
County:WALSALL
Title: Diploma in Customer Service (QCF) Qualification: Diploma in Customer Service (QCF) Classification: Business, Administration and Law