Advanced Apprenticeship in Contact Centre Operations

UPDATED 20160929 10:39:21

As an Advanced Apprentice, you will be following a comprehensive programme which offers training in a variety of skills within Contact Centre Operations. The Apprenticeship is undertaken through a mix of workplace delivery and day release depending upon t

Course information

Name: Advanced Apprenticeship in Contact Centre Operations Qualification title: NVQ Diploma in Contact Centre Operations (QCF) Qualification type: Assessment Portfolio Assessment, assignments and examination where required Awarding City & Guilds of London Institute Created 20160929 10:39:21 Updated 20160929 10:39:21

Entry requirements

Appropriate workwear Equipment required Appropriate workwear

Provider

TOTAL PEOPLE LIMITED
info@totalpeople.co.uk
01606 734000
http://www.totalpeople.co.uk

Address

TOTAL PEOPLE LTD
GROUP HOUSE KING STREET Town: MIDDLEWICH County:CHESHIRE

Learning aims

Title: NVQ Diploma in Contact Centre Operations (QCF) Qualification: NVQ Diploma in Contact Centre Operations (QCF) Classification: Business, Administration and Law

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