This qualification is to develop your knowledge of Customer Service. It provides an insight into the principles of customer service and will aid career development by providing knowledge and understanding of working in this sector. We embed Functional Skills into our delivery of this course, it is an ideal way to build on your work-related skills as well as developing important problem solving skills. These will help to make sure that your well prepared for employment, further learning and everyday life.
Name: Level 2 Customer Service Course for the unemployed Qualification title: Certificate in Principles of Customer Service (QCF) Qualification type: Other regulated/accredited qualification Assessment Work product, observation, discussion and Question and Answer Awarding Innovate Awarding Created 20160923 14:43:09 Updated 20170110 23:08:58
Provided Equipment required Provided
Inspire 2 Independence (i2i) Ltd
01904 606000
http://www.enteri2i.com
INSPIRE 2 INDEPENDENCE
INDEPENDENCE HOUSE, MILLFIELD LANE
Town:
NETHER POPPLETON, YORK
County:YORKSHIRE
Title: Certificate in Principles of Customer Service (QCF) Qualification: Certificate in Principles of Customer Service (QCF) Classification: Business, Administration and Law