The Level 2 Award in Conflict Management helps staff to avoid and manage conflict within their work environment. This training course has been designed and created with conflict management specialists in the licensed retail sector to help people recognize incidents of workplace violence.
Name: Conflict Management Level 2 Award Qualification title: Award in Conflict Management (QCF) Qualification type: Assessment On successful completion of the course you will have the necessary skills to handle conflict in the workplace. The qualification awarded is the Level 2 Certificate in Conflict Management and it will enhance your communication skills improve self confidence and your ability to deal with conflict. Awarding Highfield Awarding Body For Compliance Created 20160923 09:01:57 Updated 20160923 09:01:57
In order to pass candidates must answer correctly 23 out of the 30 examination questions. Equipment required In order to pass candidates must answer correctly 23 out of the 30 examination questions.
City of Oxford College
enquiries@cityofoxford.ac.uk
01865 550550
http://www.cityofoxford.ac.uk/
Oxpens Road Town: Oxford County:Oxfordshire
Title: Award in Conflict Management (QCF) Qualification: Award in Conflict Management (QCF) Classification: Health, Public Services and Care