Dealing with Challenging People

UPDATED 20160916 14:14:00

Train & Grow programmes provide training solutions that help businesses improve performance and competitiveness in the global market. Because organisational pressures often make it difficult to be away from the workplace our bite-size training workshops are designed to provide short, intensive yet practical sessions that require you to only be away from your business or job role for a short period of time. This workshop covers: What constitutes problematic behaviour? For example a disregard for, or refusal to work with other people. Barriers to effective communication and how to overcome them. Developing a framework for dealing with difficult behaviour. For newly appointed managers, team leaders or supervisors. However experienced managers who have not received any formal assertiveness training will also benefit from this workshop. This workshop is also perfect for new business owners or people considering starting their own business. You may be interested in other courses offered by Skills & Learning.

Course information

Name: Dealing with Challenging People Qualification title: Non regulated Community Learning provision, Business Management Qualification type: Assessment There are no qualifications or examinations attached to this course. Awarding Generic award - no awarding body Created 20160916 14:14:00 Updated 20160916 14:14:00

Entry requirements

None

Provider

Skills&Learning; Bournemouth, Dorset and Poole
Academy 16-19 Converter
infopal@poole.gov.uk
01202 262300
http://www.skillsandlearningbdp.co.uk

Address

Oakdale Centre
Wimborne Road Town: Poole County:Dorset

Learning aims

Title: Non regulated Community Learning provision, Business Management Qualification: Non regulated Community Learning provision, Business Management Classification: Business, Administration and Law

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