L1 Customer Service for Retail (L1) - NOCN - 60047999

UPDATED 20160912 15:04:51

Have you heard about the exciting job opportunities in the retail sector in Lambeth? Do you need to brush up on your customer service skills to find your dream job? Join this course to learn more about - the importance of customer service to a retail business - giving a positive initial impression to customers and adapting to meet their needs - the importance of communication to the delivery of customer service.

Course information

Name: L1 Customer Service for Retail (L1) - NOCN - 60047999 Qualification title: Award in Retail Knowledge (QCF) Qualification type: Assessment Awarding National Open College Network Created 20160912 15:04:51 Updated 20160912 15:04:51

Entry requirements

None

Provider

London Borough of Lambeth
ychan@lambeth.gov.uk
2079269605
www.lambeth.gov.uk

Address

10th Floor
International House Town: London

Learning aims

Title: Award in Retail Knowledge (QCF) Qualification: Award in Retail Knowledge (QCF) Classification: Retail and Commercial Enterprise

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