Customer Service Level 1 Award

UPDATED 20160816 12:59:06

You will work with others and take part in a range of activities designed to increase your confidence and help you to think about the type of jobs that need customer service skills. You will learn more about the skills needed on a day to day basis to deliver good customer service and understand what is meant by customer satisfaction and how to manage the needs and expectations of different customers.

Course information

Name: Customer Service Level 1 Award Qualification title: Award in Customer Service (QCF) Qualification type: Assessment Awarding City & Guilds of London Institute Created 20160816 12:59:06 Updated 20160816 12:59:06

Entry requirements

None

Provider

East Riding of Yorkshire Council
learn@eastriding.gov.uk
01482 887670
http://www.eastriding.gov.uk/learn

Address

County Hall
Cross Street Town: Beverley County:East Riding of Yorkshire

Learning aims

Title: Award in Customer Service (QCF) Qualification: Award in Customer Service (QCF) Classification: Business, Administration and Law

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