Part of an apprenticeship framework, which includes functional skills, unless the person holds an equivalent qualification. This is delivered in the workplace.
Name: Apprenticeship Qualification title: BTEC Diploma in Customer Service (QCF) Qualification type: Apprenticeship Assessment Assessed in the workplace through observation and questioning Awarding Pearson Education Ltd (Formerly EDEXCEL) Created 20160809 08:29:31 Updated 20161103 10:33:32
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Strategic Training Solutions (Mansfield) Limited
Other Independent School
cbradshaw@stsmansfield.co.uk
01623 634483
http://www.stsmansfield.co.uk
8 Regent Street Town: Mansfield
Title: BTEC Diploma in Customer Service (QCF) Qualification: BTEC Diploma in Customer Service (QCF) Classification: Business, Administration and Law