If you like working with people, then a customer service apprenticeship may be for you. This apprenticeship will teach you skills to provide excellent customer service and is relevant to many businesses operating in different sectors, including government offices, call centres and financial services.GCSEs Grades A - D in English and Mathematics and two other GCSEs Grades A - E in any other subject.Progression onto this apprenticeship following successful completion of the Intermediate Customer Service Apprenticeship and depending upon your ability to complete Functional Skills at Level 2.All applicants are assessed at interview to ensure correct level of study. Prior qualifications or experience in a relevant job will be taken into consideration.
Name: Customer Service Qualification title: BTEC Diploma in Customer Service (QCF) Qualification type: Other regulated/accredited qualification Assessment Awarding Pearson Education Ltd (Formerly EDEXCEL) Created 20160801 14:58:00 Updated 20160801 14:58:00
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GLOUCESTERSHIRE COLLEGE
Further Education
info@gloscol.ac.uk
0845 155 2020
http://www.gloscol.ac.uk
Princess Elizabeth Way Town: CHELTENHAM County:Gloucestershire
Title: BTEC Diploma in Customer Service (QCF) Qualification: BTEC Diploma in Customer Service (QCF) Classification: Business, Administration and Law