Do you often encounter difficult people? Do you struggle to get your point across? Learn how to address difficult behaviours, from evasive to aggressive. You'll develop skills to help resolve problems, change your inner dialogue and learn how to plan for and hold brave conversations with others, including staff, managers and friends.
Name: Difficult people: brave conversations Qualification title: Non regulated SFA formula funded provision, Entry Level, Science, 5 to 6 hrs, PW B Qualification type: No qualification Assessment Awarding Generic award - no awarding body Created 20160801 12:07:49 Updated 20160801 12:07:49
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CITY LIT
Further Education
infoline@citylit.ac.uk
020 7831 7831
http://www.citylit.ac.uk
1-10 Keeley Street Town: London
Title: Qualification: Classification: