This Apprenticeship is primarily aimed at candidates who undertake a customer service role and recognises that employment in the customer service sector involves a diverse range of functions, tasks and activities that are constantly developing and changing. Designed for individuals who have a particular customer service and administrative job role; works in a customer service environment; whose role is to provide service to customers.
Name: Customer Service Level 2 Apprenticeship Qualification title: Generic code to identify ILR programme aims Qualification type: Assessment Each qualification will be assessed on an individual basis using observation, questioning, examination of evidence and professional discussion. Assessment is carried out at the individual's place of work. Awarding Generic award - no awarding body Created 20160712 11:46:58 Updated 20160919 07:20:15
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Community Training Services Limited
info@ctstraining.co.uk
0114 2636570
http://www.ctstraining.co.uk
PEEL HOUSE
1 WEST BAR
Town:
SHEFFIELD
Title: Generic code to identify ILR programme aims Qualification: Generic code to identify ILR programme aims Classification: Not Applicable